Serving Older Adults in Metro Atlanta Since 1980


  Contact : 404-373-2727 | 24 hours a day 7 days a week

Employee Retention

Employees are the lifeblood of any service related business and especially businesses like Personal Care, Inc. that deliver healthcare related services. The benefits of having high quality, enthusiastic, professional employees is obvious to every business but just recognizing that fact does not mean a business is able to successfully build such an environment for its workforce.

There are many factors involved in creating a working environment that results in employees that are quality minded, enthusiastic about their work and professional in their approach to customers and to one another. The “recipe” for such a workplace is not quick and easy. In fact, the opposite is often true. Such an environment requires a commitment of both personal and financial resources from the company in order to have associates who are unified in their commitment to excellence and compassion in the work that they do.

The downside of high employee turnover has been widely documented – low company morale; increased cost for recruitment; interviewing and onboarding; loss of customers due to inconsistent service delivery; difficulty establishing and maintaining a consistent company culture; and lower overall earnings for the organization. All of these factors make it difficult for an organization to maintain stability in the community it serves.

The Home Care Services industry has seen markedly increasing turnover rates nationwide over the last 5-7 years. In 2014 a nationally focused Home Care Quality Organization reported results of a survey of over 700 home care organizations. The results were striking in that the average annual turnover rate for the clinical staff of a home care service companies was over 60%! There are numerous reasons for this turnover – suffice it to say this type of trend does not bode well for these organizations.

PERSONAL CARE has a long standing culture of sincere concern for its employees. This was the foundation of the business when it was established in 1980 and continues to be a core pillar of the organization’s priorities today.

This foundational commitment to employees was evidenced once again as PERSONAL CARE recently became one of the first home care services companies to offer its employees health benefits along with 401K options and paid time off. While this array of benefits seems rudimentary for employees in many industries, it is truly unique in an industry characterized by 1099 and part time contracted employees. Our hope and belief is that this ongoing investment in the employees of PERSONAL CARE will continue to result in a more experienced care delivery team, that is better trained, more professional and more enthusiastic in the provision of care to our clients and families. Employees are the lifeblood of any service related business and especially businesses like Personal Care, Inc. that deliver healthcare related services. The benefits of having high quality, enthusiastic, professional employees is obvious to every business but just recognizing that fact does not mean a business is able to successfully build such an environment for its workforce.

There are many factors involved in creating a working environment that results in employees that are quality minded, enthusiastic about their work and professional in their approach to customers and to one another. The “recipe” for such a workplace is not quick and easy. In fact, the opposite is often true. Such an environment requires a commitment of both personal and financial resources from the company in order to have associates who are unified in their commitment to excellence and compassion in the work that they do.

The downside of high employee turnover has been widely documented – low company morale; increased cost for recruitment; interviewing and onboarding; loss of customers due to inconsistent service delivery; difficulty establishing and maintaining a consistent company culture; and lower overall earnings for the organization.

All of these factors make it difficult for an organization to maintain stability in the community it serves. The Home Care Services industry has seen markedly increasing turnover rates nationwide over the last 5-7 years. In 2014 a nationally focused Home Care Quality Organization reported results of a survey of over 700 home care organizations. The results were striking in that the average annual turnover rate for the clinical staff of a home care service companies was over 60%! There are numerous reasons for this turnover – suffice it to say this type of trend does not bode well for these organizations.

PERSONAL CARE has a long standing culture of sincere concern for its employees. This was the foundation of the business when it was established in 1980 and continues to be a core pillar of the organization’s priorities today. This foundational commitment to employees was evidenced once again as PERSONAL CARE recently became one of the first home care services companies to offer its employees health benefits along with 401K options and paid time off. While this array of benefits seems rudimentary for employees in many industries, it is truly unique in an industry characterized by 1099 and part time contracted employees. Our hope and belief is that this ongoing investment in the employees of PERSONAL CARE will continue to result in a more experienced care delivery team, that is better trained, more professional and more enthusiastic in the provision of care to our clients and families.
weyman

written by: Weyman Perry