About Us

Founded by Anna Grace Green on June 11, 1980 as “A.G.’s Personal Personnel Services,” Personal Care is Atlanta’s oldest locally-owned home care provider. Personal Care provides personalized home care services that enable older adults to remain in their homes. We take pride in our reputation for supporting clients with the care and attention of family, recognizing the unique needs, preferences, and experiences of each person. 

Whether you or your loved one needs help for a few hours a day or around the clock assistance, you can count on Personal Care to provide quality care and support.

About Us

A Message

From the Owners

Pictured from Left to Right: Martha Clinkscales, Cynthia Pengelley-Muhammed (Mary Crockett Award Winner), and Turner Bowman
Pictured from Left to Right: Martha Clinkscales, Cynthia Pengelley-Muhammed (Mary Crockett Award Winner), and Turner Bowman

For over 40 years, Personal Care has served the needs of older adults in the Atlanta area. The key to our longevity lies in our commitment to understanding and addressing the unique needs of each client. From our first meeting, we work diligently to provide a personalized care plan tailored to fit your specific needs. Our philosophy is to promote independence, dignity, and well-being while honoring the rich histories, traditions, and contributions of each of our clients. We call this “Empowering Lives, Honoring Legacies.”

Our emphasis on employee development and retention is another reason for our company’s success. In fact, many of our employees have celebrated 10, 20 and 30 years with Personal Care! We believe the best care is given by those who feel genuinely known and cared for. 

Many companies that provide home care are either satellite offices or franchises of national companies. We are proud to be a locally-owned and operated Atlanta company with deep roots in our community and a commitment to giving back.

These are just a few ways that Personal Care is distinctive in our approach to home care. Since 1980, we’ve been privileged to serve more than 4,000 families. We would be honored to serve yours as well.

Martha Clinkscales and Turner Bowman

The Personal Care Difference

A HIGHER STANDARD

Our Employees Set Us Apart

When care is implemented in the client’s home, reliability, consistency, quality of care, and positive relationships are of primary importance.

The clients of Personal Care can depend on the skills and integrity of our employees. Our high standards are reflected in our hiring procedures, the training we require, and the way in which we conduct business.

Personal Care’s average turnover rate is 73% less than the industry average, reflecting our commitment to building relationships with our employees, investing in our team, and offering career development opportunities. We are proud of our paid in-person continuing education program facilitated by industry experts, which helps our team members grow and excel.

Our mission is to provide exceptional care and support to you or your loved one. As professionals, employers and long-time advocates for older adults, we seek employees who have the ability and desire to provide competent care and to treat your loved one with respect and dignity.

Best In Class

Our Responsiveness

The responsiveness and professionalism of a provider is something you cannot measure until you work with an organization. Receiving most of our referrals by word of mouth from satisfied customers, Personal Care is known in Atlanta as a “best in class” organization for providing both excellent care and administrative support to our clients. We strive to set the industry standard in all aspects of our work.

A few examples that set Personal Care apart include:

  • Conducting an extensive screening and hiring process, ensuring that our caregivers are insured, bonded, and highly qualified.
  • Employing over 200 caregivers, which allows us to match our clients with the most suitable caregivers for their unique needs.
  • Maintaining a low employee turnover rate, which enhances the consistency and competency of our caregiving staff.
  • Providing thoughtful in-person continuing education programming to our caregiving staff to enhance their skills and stay current with best practices and industry standards.
  • Involving our Registered Nurses extensively in assessing needs and managing ongoing care plans.
  • Providing 24/7 availability of our Personal Care operations team, ensuring that clients can always reach us directly without being transferred to a third-party “on-call” service.
  • Avoiding the use of automated voice attendants, so you can communicate easily with our operations team about scheduling, billing, or any other concerns.
  • Offering support for complex needs such as medication compliance management, dementia care, hospice care, and chronic disease management—services that many private home care agencies cannot provide.
  • Leveraging our strong relationships with a wide network of community resources to help you find the best care options available
Experience

Licensure and Credentials

Private Home Care Providers License

Personal Care is licensed as a Private Home Care Provider (PHCP) through the State of Georgia’s Office of Regulatory Services, Georgia Department of Human Resources to provide nursing, personal care, and companion services. Personal Care’s records and practices are annually reviewed by the state.