Getting Started with Personal Care

As Atlanta’s oldest home care agency, we’ve seen how having a trusted caregiver in one’s home can significantly improve the quality of life and overall comfort of an older adult and their family. We also understand how important, and sometimes sensitive, this decision-making process can be. We’re here to help you navigate these challenges and provide the support you need.

Step 1: Tell Us a Little About You

Complete our contact form or call us anytime to discuss your needs and learn how we can support you or your loved one. During this call we will gather general information like name, address, and contact information, current health status of your loved one, information related to both their physical needs and their cognitive abilities, and your thoughts regarding the amount of care needed.

Step 2: Free Care Consultation

Meeting you or your loved one in person and seeing their living environment firsthand provides valuable insight for developing a successful care plan. The purpose of this visit is to establish a positive connection with you and involved family members, and collaborate to clearly define the specific help you need from our caregivers.

Step 3: Personalized Care Plan and Caregiver Matching

Following the visit, we will create your tailored care plan and your family will be assigned a Case Coordinator who will oversee your schedule and caregiver matching. One of the reasons Personal Care is known as a top provider of home care services in Atlanta is we invest in our caregivers and really know them. While many companies operate as staffing services, Personal Care distinguishes itself by thoughtfully matching compassionate, competent caregivers with our clients.

Step 4: Begin Care Services and Continuous Support

Your Case Coordinator will regularly monitor caregiver notes, feedback, and communicate pertinent updates to you. As there are changes in health status or care needs, our clinical team will collaborate with you and involved family members to make any adjustments needed. All involved parties will have access to our portal where you can view assigned caregivers, care notes, calendars, care plans, and invoices, giving you insights on the care provided wherever you are. We are always here when you need us.

Ready to get started?

Call us or complete our contact form and we will be in touch.