Celebrating 40+ years of service to the Metro Atlanta Community

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COVID 19 Update to Clients and Families – 4/9/20

Dear Personal Care Clients and Families:

In an effort to continue to sanitize homes as best we can we have obtained a cleaning product from Clorox. This week we will be delivering an industrial strength EPA approved COVID-19 killer cleaner called Biostain as well as an 8-oz container of hand sanitizer. Each client will be charged $10 for these supplies and they are for your home. Some of you have indicated that you don’t need these supplies and were not included on our delivery list. Caregivers are being asked to use the cleaner to wipe down all commonly touched areas each day like light switches, handles, bathrooms, door knobs, etc. We are asking you to please be proactive in your supply needs, particularly around gloves, so we can anticipate delivery needs in advance.

At this time, we do not have any confirmed cases of COVID-19 within our organization. We are continuing to work closely with staff to emphasize the importance of hand washing, sanitizing commonly used areas, contact precautions, physical distancing and reporting symptoms when they do not feel well.

We have asked that any client who goes to a doctor’s appointment, urgent care center, emergency room/hospital, or returns home from a skilled nursing facility/rehab facility to self-quarantine for 14-days and wear a mask while receiving care. Additionally any clients with fevers, a cough, or exhibiting respiratory symptoms will be asked to wear a mask.

Employees are being asked to wear masks while they are at work. We understand that this might be unsettling to some of you, but it is a proactive measure that we have in place and believe it is for the safety of both clients and caregivers.

Very few of us expected to start 2020 off with a pandemic. This is an unprecedented event and health care providers are collaborating with each other like never before around best practices, PPE shortages, testing resources, etc. We consider ourselves fortunate to have such great community partners that allow us to continue to deliver care.

While you are physically distanced from your loved ones, you are not alone. Thank you for the continued ways you have shown your support and appreciation.

If you have any questions, concerns, or comments please do not hesitate to reach out.

With gratitude,

Danielle Grabol, CCM
Chief Operating Officer/Owner
Personal Care, Inc.