Celebrating 40+ years of service to the Metro Atlanta Community

  Contact : 404-373-2727 | 24 hours a day 7 days a week

Letter to Clients – 3.31.20

March 31, 2020

Dear Clients and Families:
This week we will finish delivering masks to all Personal Care employees. This project was made possible through the generosity of our community and several client family members, employees and Personal Care friends. We are deeply appreciative of these efforts and are continuing to collect masks for staff.
There is a shortage of PPE (Personal Protective Equipment) and disinfecting/cleaning products. We asked last week about your glove needs. We would like to recommend that all homes be disinfected at the beginning and end of a shift with an approved cleaner to kill the COVID-19 virus. This week our nurses are calling caregivers to speak with them individually about the best ways to disinfect commonly touched areas and whether their clients have the appropriate cleaning products. Please provide these and if it is not possible please let me know.
We have updated our Health Declaration Form to replace the question about international travel and change that to any travel outside of the state of Georgia. If you employ private caregivers or housekeepers we would suggest you ask them these same questions. The shelter in place mandates to “flatten the curve” only works if all caregivers, clients, families, employees, and visitors practice them. Thank you for staying the course and continuing to follow these guidelines as your decisions impact the community now more than ever.
Our organization has not had a confirmed positive case of COVID-19. We are committed to continuing to be as transparent as possible with updates and protocols during this ever-changing and unprecedented situation. We take our responsibility to protect our caregivers and clients very seriously and we are committed to taking proactive measures to ensure their safety and well-being.
On a lighter note I wanted to share with you a heartwarming story from Clairmont Place that was featured in the news. Physical distancing does not have to mean social isolation for older adults. While we cannot share a warm embrace I encourage you to find creative ways to connect with those you love.
If you have any questions, comments, or concerns please do not hesitate to contact me.
Warm Regards,

Danielle Grabol
COO, Personal Care, Inc.