Celebrating 40+ years of service to the Metro Atlanta Community

  Contact : 404-373-2727 | 24 hours a day 7 days a week

COVID-19 Updates

We know you are worried and our clients’ health and safety is our top priority. We will continue to post updates here.

A letter to our Clients

Update to Personal Care Clients and Families – 7/2/20

Dear Personal Care Clients and Families:

As we head into the holiday weekend, we want to bring to your attention the realities of what is happening in our community. COVID-19 is on the rise again. Many of you may already have a family member who has either been exposed or tested positive. We are reiterating to all Personal Care employees, clients, client family members and office staff the importance of wearing a mask in public, physical distancing, proper hand washing, and disinfecting commonly touched surfaces

We learned yesterday that one of our clients tested positive for COVID-19. They were tested following exposure to a family member who also tested positive. One Personal Care Employee worked with the client. She has tested negative for the virus and will be tested again next week. She is displaying no symptoms.  At this time, no Personal Care employees have tested positive for COVID-19. Your hand washing, mask wearing, and physical distancing are working. COVID-19 still poses a real threat and we must continue to take all precautions possible to remain safe. We are continuing to ask employees who do not feel well to not report to work.

If you are exposed to someone who has tested positive for COVID-19 please contact us immediately. We would ask that you refrain from visiting your family member until you have received a negative COVID-19 test or have self-quarantined and are asymptomatic for 14-days. If you travel out of Georgia, we suggest that you self-quarantine and wear a mask upon returning and resuming services. All clients returning from hospitals and skilled nursing facilities are asked to wear a mask and self-monitor for COVID-19 symptoms if they are unable to receive a COVID-19 test.

We are encouraging all clients and staff to take advantage of testing opportunities when they become available throughout the community. As some of the communities that we serve are now requiring regular COVID-19 testing, we are exploring various options to meet these requests. Gloves, masks, hand sanitizer and cleaning products are still in high demand and the cost to procure these items continues to rise. If you are in need of any supplies please contact us.

Many communities have extended their restrictions on visitation until July 15th or later. The continued isolation and limited social engagement are difficult on everyone, particularly our clients. Our caregivers are working harder than ever to try and fill the gaps as best they can. FaceTime and Video visits with Amazon Show are highly encouraged. If you are planning on dropping off supplies or visiting with someone, we ask that you coordinate this with us ahead of time so we are able to let you know what items might be needed. As a reminder, Personal Care caregivers are not allowed to fill up weekly medication dispensers, or dispense medication from prescription pill bottles. We are happy to meet you outside with the dispensers and medications if needed.

Like you, we had hoped this summer would find us adjusting to our new “post pandemic” normal and starting to resume some of the activities we enjoy. We are committed to being as transparent as possible as we continue to navigate these waters together.

If you have any questions or concerns please do not hesitate to contact me at 404-373-2727.


Danielle Grabol